American Telecom offers simply the best variety of telecommunications products to help your business thrive and grow. Modern phone systems allow your business to combine your computers and mobile devices with your entire communications system. We work closely with our partners to design custom hardware and software solutions for businesses like yours. If you're looking to increase employee productivity, improve customer service, and significantly reduce operating costs, we have proven solutions!


BUSINESS PHONES

We think customers should have multiple platforms to choose from when it comes to business phone systems. Whether you’re looking for a premise-based PBX or to connect to a hosted voice platform, we can help! Our solutions are designed to enhance collaboration and personal productivity.

  • Unify all your endpoints
  • With Desktop Call Controls you can answer, transfer, forward, or even drop callers into your voicemail with the click of a mouse.
  • Leverage existing IT infrastructure investment; protect your investment
  • Advanced audio, video and content sharing devices
  • SIP, PRI and analog phone line configuration
  • Reduced operating cost
  • Powerful, affordable and easy to use
  • Plug your phone into any internet-enabled network, and you will instantly be connected
  • We service the smallest offices to the largest call centers

VIDEO CONFERENCING

VoIP technology is the industry standard when it comes to connectivity.

We offer simple to use, high performance video conferencing solutions, with features like flexible video camera, screen share, presentation control, and whiteboarding. MX Meeting and RealPresence are ideal for web conference rooms and other collaborative environments. American Telecom will design and install a flexible video camera with accessories to best meet your business’s needs.

UNIFIED MESSAGING

Businesses today need to enable employees to stay productive and accessible whether they are at their desks, in a remote office, or mobile – on their smartphone, tablet or laptop. Our unified solutions will keep you connected, Anywhere and Everywhere!

STRUCTURED CABLING

We follow all cabling practices and local building codes to ensure that your network screams speed and reliability. High performance cabling, patch panel and POE infrastructure management services. Our professional installation team will take great care to be neat and well-marked. Our goal is to make the data rack functional, usable, and well planned.

PAGING AND BELLS

Intercom and Paging is a critical part of every school and many businesses. Conveniently page by floor, building, or department with optional 2-way speakers. Our solutions combine paging, bell schedule and clocks for precise schedule management. Viking, Valcom, weatherproof enclosures, door box and camera options are available.

KEYLESS ENTRY (DOOR ACCESS)

Keyless entry to let you in, set your availability and change your personal greeting. Professional installation of door box, key fobs and weatherproof enclosures. Includes, presence management and time-clock with built-in remote gate or door release.

CLOUD AND DATA CENTER

No servers, no PBX, no closet full of equipment! Allow your phone system to reside entirely within cloud on a hosted server, or deploy your phone system on VMware within a local data center. American Telecom can help you decide which option is best for your business.

CALL CENTER AND CUSTOMER EXPERIENCE

Improve customer service and employee productivity with our Integrated Call Center software. Whether your business is a single site or multiple location organization you can have employees ready to take calls for any department, from anywhere. Identify peak and nonpeak calling. Review reports, record calls, screen pop with customer information a popular call center features. Agents are productive and supervisors can easily manage manage and make adjustments at the touch of a button.

PROFESSIONAL SERVICES

System design, cost savings analysis, professional installation and training. American Telecom will to assist in bringing fiber broadband and other services to your building. The idea of a reliable internet, managed cable infrastructure and phone system support is what matters to us!

Product Offerings:

  • ESI
  • Zultys
  • Polycom
  • ICON /Iwatsu
  • Plantronics
  • EnGenius
  • Unifi Wireless
  • Valcom
  • Viking

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