Services – Maintenance

At American Telecom, we stand behind our products. We provide a contractual commitment from the system vendor regarding the installation and maintenance of the system ensuring availability of replacement parts for 10 years from the date of cut over. After the warranty period expires, we will provide you with maintenance options to suit your company’s individual needs.

Central to American Telecom’s commitment to customer service is our seven-day per week Maintenance Center, which is manned around the clock by technical personnel qualified to respond to any customer needs that may arise. Think of it as a full-time help desk, with an expert on hand to help you.

In addition, our customer service team will provide you with service solutions, product enhancements, and consultation on how to effectively maintain your communications equipment.

Services – Technical Support

American Telecom is committed to providing our customers with the best quality products. And when something goes wrong, we will respond quickly, and without added cost to you. Every member of our staff, whether service or support, will treat you and your staff with the highest degree of professionalism.

We pride ourselves on our ability to support and maintain a variety of applications and solutions. That means when you partner with us, we are your one-stop-shop for supporting all of your communications applications - from business telephones, messaging, call accounting, line of service, and more.

American Telecom stands behind our products. We provide a contractual commitment from the system vendor regarding the installation and maintenance of the system ensuring availability of replacement parts for seven years from the date of cut over.

After the warranty period expires, we will provide you with maintenance options to suit your company's individual needs.

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