Product Details
American Telecom offers powerful PBX systems for small and medium size businesses, as well as large enterprise. Designed specifically for your company, we deliver cost effective, advanced features and functionality that meet your ever changing communication demands. We can help your business stay connected with one simple solution.
 

Click on a product below or scroll down for more detail:

  Small Business
    ADIX-VS: Powerful Communications for Small Businesses

  Medium Business
    ADIX APS: An award-winning communications platform
    Mitel Networks SX-200: Feature-rich voice communications

  Large Enterprise
    ADIX Next Generation - Enterprise Communication Server (CS)
    Mitel Networks SX-2000: Advanced telecommunications for large enterprises

Small Business - ADIX-VS                                                                                          [Back to Top]

Powerful Communications for Small Businesses

Designed specifically for small businesses, telecommuters and home offices, ADIX-VS delivers cost-effective, advanced features and functionality that meet your ever-changing communications demands. Engineered from the same architecture as the advanced ADIX APS platform, ADIX-VS helps your small business stay connected while cutting long distance and separate office equipment costs, with one simple solution.

Omega-Phone Digital Key Telephones features:

• Full-duplex speakerphone

• Universal mute key

• Built-in headset connection

• Longer handset and base cords

• Seven-position station angle adjustment

• Oversized message lamp

• Backlit display

Optimized Routing: This feature automatically selects the least expensive way to make outgoing calls. The system identifies the dialed number, then selects the most cost-effective outside line group.


ADIX-VS Maximum Capacities:

• 14 digital stations / doorphones

• 2 analog stations

• 4 voice mail / auto attendant ports

• 3 ISDN BRI lines or 6 Caller ID lines

• 5 miscellaneous function ports

• 2 serial interface ports

Medium Business - ADIX APS                                                                                  [Back to Top]

An award-winning communications platform designed for small and medium businesses

Communication is the foundation of every successful business. That's why Iwatsu Voice Networks designed the ADIX APS (Application Processing System) - to provide the reliability, flexibility, and usability you expect from your phone system. ADIX APS provides a single, easily expandable telecommunications platform that meets the needs of large and small businesses, and everything in between.

In a couple of years, your business is not likely to look the same as it does now. With hard work and little bit of luck, it will grow and expand. ADIX APS is engineered to help make your business more profitable and productive today and tomorrow. Whether you need the flexibility of features like ISDN and Automatic Call Distribution (ACD), or productivity enhancing features such as integration with your PC network, ADIX APS can be configured to satisfy your specific needs.

Medium Business - Mitel Networks SX-200                                                         [Back to Top]

Feature-rich voice communications for small-to-medium sized businesses

The Mitel Networks SX-200 is an expandable phone system that provides sophisticated functionality for small businesses with as few as 10 extensions or as many as 650 in one location or spread across a campus environment. The SX-200 is a proven solution that supports hundreds of call-handling capabilities, centralized management, and advanced networking. And now that it's IP-enabled, the SX-200 allows you to add converged voice and data services whenever you're ready.

Mitel Networks SX-200 features:

• Centralized voice mail

• Support for a variety of digital, analog and IP phones

• 500+ telephony features

• Touch-tone auto-attendant and speech-enabled attendant

• Optional integrated unified messaging

• Support for automatic call distribution

• Advanced networking capabilities, including T1, ISDN and E&M

• Feature transparency across multiple sites

• Support for ANI and DNIS to allow individual users to identify important incoming calls

• Support for IP applications

• IP networking

• Teleworking

Large Business - ADIX Next Generation                                                               [Back to Top]

Enterprise Communication Server (CS)

Enterprise CS combines the power of IP and TDM technology into a solution that enhances your daily work routine, making your business more productive and cost-effective. This well designed hybrid system can converge your voice traffic into your existing data infrastructure. Enterprise CS maximizes bandwidth, utilizes less hardware and ultimately saves you money.

The Enterprise CS system provides hundreds of leading-edge system features and applications. It allows you to communicate seamlessly with customers, co-workers and partners from the office or a remote location, and 100% of the system features are shared between all locations. You can transfer calls between locations and even view the phone status of other office extensions from your phone.

Your remote employees can communicate anywhere in the world with in-office features and functionality. They can access voicemail via the Internet, provide voice-activated call routing, and manage all messages from your PC, cell phone or PDA.

With Enterprise CS, your contact centers are empowered with real-time reporting. You can even link multiple contact centers and remote agents to function as one contact center.

Enterprise CS can be applied to a 16-station configuration and supports up to 1,024 ports. The system is upgradeable with a variety of features and applications, allowing plenty of room for your business communications to grow.

A unique advantage to existing Iwatsu customers is that Enterprise CS can be fully integrated with existing ADIX systems and applications, eliminating the need for system replacement and staff training, and saving you money!

Large Enterprise - Mitel Networks SX-2000                                                    [Back to Top]

Advanced telecommunications for large enterprises

Mitel Networks SX-2000 PBX communications system was developed to meet the ever-changing needs of medium-to-large enterprises. With feature-rich voice communications, centralized management, high level of scalability and seamless networking capabilities, the SX-2000 incorporates everything your business needs for seamless communication in one package.

Designed to grow with your business, the SX-2000 runs on a unique fiber-distributed architecture that makes integrating new users, workgroups, facilities, and services a simple matter of adding the right locations and software. So your system can be configured and expanded in a modular way no matter how large your company grows.

The SX-2000's migration to IP is seamless, so it will protect your business' existing investment. At the same time, your business will enjoy the full infrastructure and user benefits of a converged environment.

The Mitel Networks IP migration path allows your enterprise to leverage the power of Mitel's integrated communication platform without discarding your existing infrastructure. You can now enable IP networking, phones, conference units, and applications across your corporate headquarters, remote offices, and employee home offices through your existing network.

Automatic Call Distribution (ACD): At any contact center, meeting customer service commitments is critical to achieving enterprise goals. Mitel Networks' Automatic Call Distribution (ACD) for the SX-2000 voice communications platform helps contact centers streamline operations and exceed customer service requirements with intelligent queuing, customized call handling and service levels, silent monitoring options and more.